SaaS Acceptable Use Policy

Notice (Governing language). This document is provided in English. If translated versions are made available for convenience, the English version will govern in case of any conflict, inconsistency, or ambiguity.

This Acceptable Use Policy (AUP) defines the acceptable use of Thinqhub Cloud's Software-as-a-Service (SaaS) solutions and related services. This AUP is an integral part of our SaaS Terms of Service. Any violation of this AUP constitutes a violation of the Terms of Service and may result in immediate suspension or termination of your account.

PROHIBITED ACTIVITIES

1. Illegal Activities

You may not use our Services to engage in, facilitate, or promote any illegal activities, including but not limited to:

Violation of any applicable local, national, or international laws or regulations
Fraud, money laundering, or financial crimes
Distribution of illegal drugs or controlled substances
Human trafficking or exploitation
Violation of export control laws or trade sanctions

2. Harmful or Malicious Content

You may not use our Services to:

Transmit, distribute, or store any material that is harmful, threatening, abusive, harassing, defamatory, or obscene
Create, distribute, or facilitate malware, viruses, trojans, or other malicious code
Engage in phishing, spoofing, or other fraudulent activities
Interfere with or disrupt the Services or infrastructure of Thinqhub Cloud or third parties

3. Intellectual Property Violations

You may not use our Services to:

Infringe upon any copyright, trademark, patent, trade secret, or other intellectual property rights
Distribute pirated software, copyrighted content without authorization, or other materials in violation of intellectual property laws
Reverse engineer, decompile, or disassemble any software provided as part of the Services, except as permitted by applicable open-source licenses

4. System Abuse and Resource Misuse

You may not:

Attempt to gain unauthorized access to any systems, networks, or data
Probe, scan, or test the vulnerability of any system or network
Interfere with or disrupt the Services, servers, or networks connected to the Services
Use automated systems (bots, scrapers, etc.) to access the Services in a manner that exceeds reasonable use
Consume excessive system resources that negatively impact other customers or the Services
Attempt to circumvent security measures, access controls, or usage limitations

5. Data Protection Violations

You may not:

Process personal data in violation of applicable data protection laws (e.g., GDPR, CCPA)
Collect, store, or process personal data without proper consent or legal basis
Share or disclose personal data in violation of privacy laws or agreements
Use the Services to store or process data in a manner that violates data residency requirements

6. Spam and Unsolicited Communications

You may not use our Services to:

Send unsolicited bulk messages, spam, or commercial communications
Send messages that violate anti-spam laws (e.g., CAN-SPAM Act, GDPR)
Harvest email addresses or other contact information for spamming purposes
Engage in any form of email spoofing or phishing

7. Prohibited Content

You may not use our Services to store, process, or transmit:

Child exploitation material or content that exploits minors
Content that promotes violence, hate speech, or discrimination
Content that violates human rights or promotes illegal activities
Content that violates export control laws or trade sanctions

8. Compliance Violations

You may not use our Services in a manner that:

Violates industry-specific regulations (e.g., HIPAA, PCI-DSS, SOX) without appropriate compliance measures
Violates export control laws or trade sanctions
Violates anti-corruption laws (e.g., FCPA, UK Bribery Act)
Violates any other applicable laws, regulations, or industry standards

RESPONSIBILITIES

Customer Responsibilities

As a customer, you are responsible for:

Ensuring that your use of the Services complies with all applicable laws and regulations
Obtaining necessary licenses, consents, and authorizations for data you process through the Services
Maintaining the security and confidentiality of your account credentials
Monitoring and managing user access to your account
Ensuring that your users comply with this AUP
Backing up your data as appropriate for your business needs

Compliance

You must ensure that your use of the Services complies with:

All applicable local, national, and international laws
Industry-specific regulations applicable to your business
Data protection and privacy laws (e.g., GDPR, CCPA)
Export control laws and trade sanctions

MONITORING AND ENFORCEMENT

Monitoring

We reserve the right to monitor your use of the Services to ensure compliance with this AUP and our Terms of Service. We may use automated systems and manual review to detect violations.

Reporting Violations

If you become aware of any violation of this AUP, please report it immediately to support@thinqhub.cloud. We take all reports seriously and will investigate promptly.

Enforcement Actions

Upon detection of a violation, we may take one or more of the following actions:

Issue a warning and request immediate remediation
Suspend your account temporarily until the violation is resolved
Terminate your account immediately for serious violations
Report violations to law enforcement authorities when appropriate
Pursue legal action to recover damages

No Liability

We assume no liability for any content, data, or activities conducted through your use of the Services. You are solely responsible for ensuring compliance with this AUP and applicable laws.

CHANGES TO THIS POLICY

We reserve the right to modify this AUP at any time. Material changes will be communicated via email or through the Services with at least 30 days' notice. Continued use of the Services after such notice constitutes acceptance of the modified AUP.

CONTACT

For questions about this AUP or to report violations, please contact us at:

Email: support@thinqhub.cloud
Website: https://thinqhub.cloud

Last Updated: January 2026

SaaS Acceptable Use Policy

Notice (Governing language). This document is provided in English. If translated versions are made available for convenience, the English version will govern in case of any conflict, inconsistency, or ambiguity.

PROHIBITED ACTIVITIES

1. Illegal Activities

You may not use our Services to engage in, facilitate, or promote any illegal activities, including but not limited to:

Violation of any applicable local, national, or international laws or regulations
Fraud, money laundering, or financial crimes
Distribution of illegal drugs or controlled substances
Human trafficking or exploitation
Violation of export control laws or trade sanctions

2. Harmful or Malicious Content

You may not use our Services to:

Transmit, distribute, or store any material that is harmful, threatening, abusive, harassing, defamatory, or obscene
Create, distribute, or facilitate malware, viruses, trojans, or other malicious code
Engage in phishing, spoofing, or other fraudulent activities
Interfere with or disrupt the Services or infrastructure of Thinqhub Cloud or third parties

3. Intellectual Property Violations

You may not use our Services to:

Infringe upon any copyright, trademark, patent, trade secret, or other intellectual property rights
Distribute pirated software, copyrighted content without authorization, or other materials in violation of intellectual property laws
Reverse engineer, decompile, or disassemble any software provided as part of the Services, except as permitted by applicable open-source licenses

4. System Abuse and Resource Misuse

You may not:

Attempt to gain unauthorized access to any systems, networks, or data
Probe, scan, or test the vulnerability of any system or network
Interfere with or disrupt the Services, servers, or networks connected to the Services
Use automated systems (bots, scrapers, etc.) to access the Services in a manner that exceeds reasonable use
Consume excessive system resources that negatively impact other customers or the Services
Attempt to circumvent security measures, access controls, or usage limitations

5. Data Protection Violations

You may not:

Process personal data in violation of applicable data protection laws (e.g., GDPR, CCPA)
Collect, store, or process personal data without proper consent or legal basis
Share or disclose personal data in violation of privacy laws or agreements
Use the Services to store or process data in a manner that violates data residency requirements

6. Spam and Unsolicited Communications

You may not use our Services to:

Send unsolicited bulk messages, spam, or commercial communications
Send messages that violate anti-spam laws (e.g., CAN-SPAM Act, GDPR)
Harvest email addresses or other contact information for spamming purposes
Engage in any form of email spoofing or phishing

7. Prohibited Content

You may not use our Services to store, process, or transmit:

Child exploitation material or content that exploits minors
Content that promotes violence, hate speech, or discrimination
Content that violates human rights or promotes illegal activities
Content that violates export control laws or trade sanctions

8. Compliance Violations

You may not use our Services in a manner that:

Violates industry-specific regulations (e.g., HIPAA, PCI-DSS, SOX) without appropriate compliance measures
Violates export control laws or trade sanctions
Violates anti-corruption laws (e.g., FCPA, UK Bribery Act)
Violates any other applicable laws, regulations, or industry standards

RESPONSIBILITIES

Customer Responsibilities

As a customer, you are responsible for:

Ensuring that your use of the Services complies with all applicable laws and regulations
Obtaining necessary licenses, consents, and authorizations for data you process through the Services
Maintaining the security and confidentiality of your account credentials
Monitoring and managing user access to your account
Ensuring that your users comply with this AUP
Backing up your data as appropriate for your business needs

Compliance

You must ensure that your use of the Services complies with:

All applicable local, national, and international laws
Industry-specific regulations applicable to your business
Data protection and privacy laws (e.g., GDPR, CCPA)
Export control laws and trade sanctions

MONITORING AND ENFORCEMENT

Monitoring

We reserve the right to monitor your use of the Services to ensure compliance with this AUP and our Terms of Service. We may use automated systems and manual review to detect violations.

Reporting Violations

If you become aware of any violation of this AUP, please report it immediately to support@thinqhub.cloud. We take all reports seriously and will investigate promptly.

Enforcement Actions

Upon detection of a violation, we may take one or more of the following actions:

Issue a warning and request immediate remediation
Suspend your account temporarily until the violation is resolved
Terminate your account immediately for serious violations
Report violations to law enforcement authorities when appropriate
Pursue legal action to recover damages

No Liability

We assume no liability for any content, data, or activities conducted through your use of the Services. You are solely responsible for ensuring compliance with this AUP and applicable laws.

CHANGES TO THIS POLICY

CONTACT

For questions about this AUP or to report violations, please contact us at:

Email: support@thinqhub.cloud
Website: https://thinqhub.cloud

Last Updated: January 2026